Articles

 Apache Error Logs

When you check the error logs, you can see many things.Some things you can ignore:File does not...

 Apache Handlers, running html as php

Apache handlers allow you to control what Apache will do with certain file types. When Apache...

 Changing your cPanel style

Login to cPanel and click Change Style. Click the radio button under the style you like....

 Copy Entire Database or Rename Database

Is there a way for me to copy an entire database in cPanel? Is there a way for me to copy an...

 Creating a URL redirect

WARNING Never create a redirect for domain.com to www.domain.com or from domain.com to...

 Custom error pages

To create a custom error page for your account, please login to cPanel and click Error Pages,...

 Do you have a manual for your control panel?

Yes, a manual for cPanel is available online. Click here to view it.

 Document Root Changes

We no longer change the document root for your main (primary) domain. This will disables...

 Email Attachments

WEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In...

 Error Page Codes

What are Error Codes?These numbered error codes are how the server tells website visitors about...

 FTP Settings and Connection

This FTP information is found in the welcome email we send. (The FTP information is your...

 Flush DNS

Sometimes there is an issue with your DNS resolvers caching the domain name to IP mapping. When...

 Getting error during access cpanel

This is because we have enable secure login (https) instead normal login (http) to prevent and...

 Getting your database to work after restoring it

After you have restored your database, you might get an error when trying to view your webpage....

 GnuPG keys

GnuPG is a publicly available encryption scheme that uses the "public key" approach. With...

 Hidden files

Hidden file and folder names start with a...

 How can I change my control panel username?

Unfortunately, you may not change the user name associated with your control panel. Once it is...

 How do I backup / restore / move from one cPanel host to another?

How can I restore my site with old/previous content? Please submit the email to support and we...

 How do I create a MySQL database, a user, and then delete if needed?

Create: If you are using any type of PHP software or keeping a collection of records which need...

 How do I create and delete a cron job?

Cron Jobs run scheduled tasks at specific times. This is good to set up automated maintenance...

 How do I create and remove an Addon Domain?

Note: You may not be able to create an Addon Domain if you do not own (register) the domain...

 How do I create email accounts in cPanel?

The same steps work for your primary, addon, and subdomains. To create an email account:...

 How do I deny IP address access?

Do you want to stop someone from visiting your website? This tool will block anyone from a...

 How many script provided on the Softaculous and what application available

Our Softaculous has 265 scripts which are spread over the following categories: Click here for...

 How to Password Protect one file

This is an advanced design tutorial. If you are a beginner, we recommend using the cPanel...

 How to backup/restore your MySQL database

If you run a database driven website, it is important to backup your databases, periodically. You...

 How to change DNS zones (MX, CNAME, and A records)

With cPanel 11.25, you now have access to make some of these changes. Note: This effect will...

 How to change permissions (chmod) of a file

Permissions can be very important when it comes to hosting your website. Permissions can allow...

 How to change the password of your cPanel account

There may be times where you would like to change the password of your account. It is recommended...

 How to connect to the MySQL database

Configuration Settings: Host = localhost (literally put localhost)Database name =...

 How to create blacklists

You may use Spam Assassin to stop (blacklist) someone from emailing you. Login to cPanel and...

 How to create/edit/delete a file using the File Manager

There may be times when you wish to create, edit, or delete a file or folder in your account. You...

 How to disable anonymous FTP

Anonymous FTP is disabled by default. We do not recommend using Anonymous FTP as it is a...

 How to download a home directory backup

Backups are very important part of maintaining a website. It is important to backup your files on...

 How to generate/download a full backup

A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup,...

 How to import your MySQL database

How can I import a database? Go to phpMyAdmin Click the new database name in the top left...

 How to install a script using Softaculous

Softaculous is a great addition to cPanel, which allows users to install the great open source...

 How to log into cPanel

Please note that you only get one login per cPanel. If you create addon, parked and subdomains,...

 How to navigate through File Manager

File Manager is an quick and easy way to navigate through you files. To access File Manager:...

 How to park a domain on an addon domain

cPanel has yet to offer this option although it can be done. In order to park a domain on top...

 How to redirect a subdomain to another page

You might want your sub domain to redirect to another page. To accomplish this, please do the...

 How to remove a script from Softaculous

There may be a time when you would like to remove a script which was installed through...

 How to repair a broken database

MySQL queries or tables stop working If you get an error which says, "so-and-so is marked as...

 How to upload a file using the File Manager

You may want to upload your files directly through cPanel. You can do this through the File...

 How to upload to an Addon or Subdomain

Option 1 In a FTP client enter this information.Host = add on domain nameUser =...

 How to use GZip

We support sending gzip files, or gunziping/gzipping files on the shared server. This is not...

 How to view website statistics in cPanel using AWStats

When you have a website online, you may want to check on how many people are coming to your...

 I accidentally deleted the public_html or www folder

If you delete the www folder, your site should still load properly. If you delete the...

 I already own a hosting package and want to add a 2nd domain

Please remember that a Starter plan cannot add a second domain for hosting. Even domain aliases...

 I cannot view Sent, Trash, Drafts, Junk and other folders

If your IMAP folders are missing, please subscribe to them again and they will appear....

 I created an Addon Domain, why did it say Subdomain added?

Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore...

 I want to create an addon domain but do not want to change my name servers first

Email a support@irmaweb.com and request to add one of your domain's current nameservers to...

 I want to set the folder for my addon domain to something outside of public_html

Currently we not allow addon domain or subdomain to specify a path outside of public_html.

 Image Manager

The Image Manager allows you to view and modify images in your account. You can change the size...

 Incorrect diskspace and information in cPanel

Your cPanel keeps disk space usage for your entire account, email accounts, databases, and...

 Index Manager

Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...

 Internal Server Error help, 500 error

Internal server errors can be caused by a few different things. Please check the Error Logs in...

 Invalid maildirsize error

How to fix the error "invalid maildirsize": Login to your server via FTP or File Manager....

 Latest Visitors

You will find an icon for this in cPanel, under the Logs section. This function will show the...

 Learn cPanel

These are great resources we hope will help:Video Tutorials by cPanelOfficial cPanel User Manual

 Local, Backup, and Remote Mail Exchanger

This is a setting that tells IrmaWeb how to handle your incoming emails. We recommend using...

 Location of Script Configuration Files

Config file locations.   4Images Gallery /config.php B2 Evolution...

 Lost database password

Forgot your database's password?You must create a new user with a new password. Do not worry,...

 Mac Mail Setup

Open up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the...

 My new domain is showing a search portal page, or advertising page

If you recently changed your IP address (i.e. you bought a dedicated IP or an SSL certificate),...

 None of my CGI scripts are working on the server. How do I get them to work?

First, make sure the script files are in the cgi-bin folder. Second, make sure the file...

 Outlook / Eudora / Thunderbird / Mac / iPad / Phone Client Settings

We have video guides on most emails clients in Video Tutorial Section Mac Clients: Please...

 PHP settings that cannot be changed

PHP has been configured to use the following settings on our shared and reseller servers: safe...

 POP vs IMAP

IMAP4 allows you to read emails as they appear on the hosting server. Any changes you make...

 Park Wrapper Error

When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper...

 Password Protect Directories icon

To password protect directory: Note: At this time, cPanel can only protect directories, not...

 Please read before creating a subdomain

We do have a video tutorial which will show you how to create a subdomain in cPanel. When you...

 Please read before creating an Addon Domain

About addon domains Addon Domains are handled like subdomains as far as the server is...

 Proper MIME types

Mime types tell browsers how to handle specific extensions. For example, the text/html mime...

 Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls

With your Linux Shared Hosting accounts, you have access to a control panel that contains the...

 QuickInstall

QuickInstall, is script auto-installer, is functioning on all shared and reseller plans. It...

 Raw Access Logs

Raw Access Logs allow you to see who has accessed your site without the use of graphs, charts...

 SEO Tools section in cPanel - Attracta

Shared webhosting customers may have noticed a new section in cPanel called Search Engine...

 Traceroute, whois, ping, and dig

The traceroute, whois, ping, and dig tools are very informative. There are many ways to run the...

 URL redirect methods, forwarders

Go to cPanel and click Redirects. This is also known as 301 redirect. Search engines, like...

 Viewing your disk space usage

Login to cPanel, and under Files, click Disk Space Usage. This page shows you where disk space...

 Web page stats outside of cPanel?

Can I make my web statistics public, or viewable by another person? We can create a symlink...

 Webmail icon

You can check the webmail for any account by logging into domain.com/webmail with the full...

 Webmail programs

Irmaweb offers you a choice in webmail programs. You can pick whichever one you are most...

 What are Cron Jobs?

A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...

 What happened to the search engine submitter that was in cpanel?

It was removed by cPanel because all search engine submitters are obsolete. The search engines...

 What is a Document Root folder?

The document root is the folder where you keep website files for a domain name. Since cPanel...

 What is a favicon?

The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also...

 What is a parked domain? How do I create and delete one?

Parked domains are additional domains which you host on your account. They will display the same...

 What is hot linking? How do I enable and disable hotlink protection?

Hot link protection prevents other websites from directly linking to files and pictures on your...

 What is the difference between parked, addon, and subdomains?

A subdomain is a second website, with its own unique content, but there is no new domain name....

 What is the path to an addon domain?

The path is public_html/addondomain.com and can be accessed via File Manager or FTP. Please...

 Where do I go to check my emails using my browser?

To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...

 Which domain names can be hosted by IrmaWeb?

We can host any domain name, as long as you can point the DNS to us. We may not available to...

 Why can't I log into my cPanel, WHM, or webmail?

Most networks have a firewall setup to block access to the ports required for cPanel, WHM, and...

 cPAddons

CPaddons are no longer available. You will need to use Softaculous Application Script or...

 cPanel Video Tutorials/Getting Started Wizard

We have set up step-by-step movies on how to do nearly everything with your cpanel account. Login...

 htaccess long lines

Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...

 mail folder

IrmaWeb uses a maildir system, which means that all your email boxes and messages are stored as...

 phpMyAdmin

phpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web....

 public_ftp folder

The public_ftp folder is used for storing files which are available with anonymous FTP. You...

 public_html folder

The public_html folder is the web root for your primary domain name. This means that...

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